Clients

Act on many clients at once

Select clients on All Clients to apply an AI search, send a push notification or clear notifications. Actions cover the page you're on.

Add a search for a client

Add a template, AI search or new custom search to a client from their page, choose how often alerts go out, and send the first one now.

Client stages

A client's stage in your app is their lead stage from your connected CRM. You see it in the Stage column on All Clients, where you can also sort and filter by it, and on the client's own page in the CRM part of the Client Details card. To change a stage, change it in your CRM.

Delete a client

Delete a client from the menu on their page, or a lead with Delete lead. It is permanent, and leads show Delete lead only when no CRM is connected.

Find clients with search, filters and columns

Search All Clients by name or email, filter by stage, tags, alerts or agent, sort any column and choose which columns show.

Find your way around a client's page

A client's page shows contact actions, Ruuster and CRM details, onboarding answers, searches, activity, sent emails and viewed homes.

Find your way around All Clients

All Clients lists every client and lead you work, with stat cards, columns, invite status, CRM links and actions for one or many clients.

Invite a client

Send a client a personal invitation from the + menu or All Clients, or share your landing page so they can sign up under you.

Leads who haven't signed up yet

Leads from your CRM show on All Clients before they register. Send them an invite, and see what you can and can't do until they sign up.

Notifications and badges

What the counts on the sidebar, bell and All Clients mean, and how a client's notifications clear when you view them.

Reassign a departing agent's clients

When an agent leaves, delete them from Team and choose who receives their clients. That's how clients move between agents in Ruuster today.

Resend a client invite

Resend an invitation from All Clients or the client's page when someone never signed up, and check why the first one didn't arrive.

See your clients' notes, ratings and photos

Clients rate, note and photograph homes in their app, and you see it in their activity. Notes, ratings and photos are client tools.

Use the Client Activity feed

Client Activity ranks clients by unread or recent activity and shows a live feed of views, favorites, tours and notes you can filter.