RuusterHelp Center

Team

Add a team member

Add an agent or admin from Team or the + menu. Ruuster sends their sign-in details, and their phone number is the first password.

Add seats to your account

When every seat is in use, Add user on Team opens Add more user seats. Pick how many; your limit rises right away and billing follows up.

Billing, seats and your subscription

What you can change in Ruuster (seats) and what goes through our team: seat prices, billing dates, payment method and cancellation.

Choose who gets new sign-ups

The default user receives clients who sign up without an agent's link. Change it from Team, and see why a sign-up went to the wrong agent.

Delete a team member

Delete a user from Team and choose whether to reassign their clients to another agent or delete them.

Edit a team member

Open a user from Team to change their role, name, email, phone, headshot, MLS IDs or landing page address.

Find your way around Team

Team lists every user with role, landing page, MLS IDs and activity, and shows how many seats you've used.

Resend or withdraw a team invite

Resend sign-in details to a user who hasn't logged in, or withdraw an invitation you no longer need.