RuusterHelp Center
Ruuster Help/Customer Knowledge BaseRuuster 2.0

Your Account

Change or stop email alerts

Get fewer new-home emails by changing a saved search's frequency, pause or stop them, and turn them back on from Saved Searches.

Change your name

Fix or change your first or last name in the Profile section of Settings, then click Save changes. Your agent sees the new name too.

Change your password or phone number

Set a new password in Settings, change the phone number on your account, and reset a forgotten password from the sign-in page.

Delete your account

Delete your account from Settings. Your profile, saved searches, favorites and chat are removed right away, and it can't be undone.

I'm not getting emails or my sign-in code

Get a new code, check spam and your phone number, and fix new-home emails that stopped arriving.

Update your contact information

Change your email or phone number in the Profile section of Settings. A new phone number may need a texted confirmation code.

Want to talk to Ruuster support? Call 312-948-5402 or email support@ruuster.com.

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