Your brokerage's branded app
How your brokerage's branded iPhone and Android app works, who needs an Apple Developer account, and how agents and clients sign in.
Your branded app is your brokerage's own version of Ruuster in the App Store and Google Play, with your name and logo. Agents and clients sign in with the Ruuster details they already use, and clients get push notifications on their phone.
How it works
| Who | What they do |
|---|---|
| Your brokerage | Enrolls in the Apple Developer Program, pays Apple's yearly fee and adds Ruuster as an admin. See Enroll in Apple Developer and add Ruuster. |
| Ruuster | Builds the app, submits it to the stores and connects your store links to your account once it's live. |
| Clients | Download it from the links Ruuster shows them, then sign in with their email or phone and password. |
| Agents | Use the same app and sign in with their own Ruuster details. |
For iPhone, the app is published under your brokerage's own Apple Developer account. For Android, it's published under Ruuster's Google Play developer account.
Once your store links are connected, clients who sign in on a phone browser see a Get the app banner. It shows Open in App Store on iPhone and Open app on Android.
Inside the app, clients are asked to Turn on notifications so new matches reach them.
When to use it
- Welcome new clients. Point them to the app when you invite them, so alerts and chat land on their phone.
- Reach clients fast. Push notifications you send from Push Notifications reach clients who have the app with notifications on. See Send a push notification.
- Keep your brand in front of them. The app carries your brokerage's name and logo on their home screen.
FAQ
Which app should my clients download?
Your brokerage's app. Send them the store links from the Get the app banner or your own messages.
Do we need our own Apple Developer account, and who pays?
Yes, for the iPhone app. Your brokerage enrolls and pays Apple's $99 a year directly.
Can you update our app store icon and screenshots to match our logo?
Yes. Email helpme@ruuster.com with your new logo or screenshots. Ruuster updates the store listing, and the stores review the change before it shows.
What happens if our Apple Developer membership lapses?
Apple removes your app from the App Store until you renew. Keep the yearly membership current.
Why don't my clients see the Get the app banner?
It shows only to signed-in clients on a phone browser, after your app's store link is connected. Once a client dismisses it, it stays hidden until they open a new browser session.
Still need help? Reach out to us at helpme@ruuster.com and we'd be happy to assist!