Add or change your MLS coverage
MLS feeds are set up by the Ruuster team. Here's what to send, what to expect, and how to check which MLS your account uses.
Ruuster's team sets up and changes MLS feeds for you; there's no setting for it in the app. Email helpme@ruuster.com with the MLS you want and your broker's details, and Ruuster requests the feed from the MLS. Listings start showing once the MLS approves it.
What to send
What each MLS asks for varies, and Ruuster's team tells you what yours needs. These are the items MLSs often ask for.
| Item | Why it's needed |
|---|---|
| The MLS's name, and the area you want covered | So Ruuster requests the right feed |
| Your office ID and your broker's participant ID with that MLS | The MLS licenses its data to a member office |
| Your designated broker's signature on the MLS data agreement | Most MLSs need the broker to approve the feed |
| Your agents' MLS IDs | So each agent's own and office listings show on their landing page |
What to expect
| Request | What happens |
|---|---|
| Add another MLS | Ruuster adds it alongside your current feed once the MLS approves. Your searches then cover both. |
| Switch to a different feed | Ruuster sets up the new feed. A local MLS feed usually has more fields than a national board feed. |
| One search across MLSs | When your account has more than one MLS, searches include all of them. Filter by MLS narrows a search to one. |
| Missing areas or fields | Usually the feed itself: a national board feed carries fewer fields than a local MLS feed. Email us and we'll compare. |
The MLS reviews the paperwork first. Ruuster lets you know when the new listings start showing.
Check which MLS your account uses
- Open Home Search.
- Click any property.
- Find the line that starts "Listing provided by".
That line names the MLS the listing came from and who distributed it. A few MLSs show their own logo and wording instead.
Good to know
- Agent IDs live on Team. Admins add each agent's MLS agent and office IDs on Team (Admin).
- Filters follow the feed. Each MLS has its own fields. If one you need is missing, see Ask for a filter your MLS has.
- Your MLS rules still apply. Each MLS sets what may be shown, including how much sold data you can display.
FAQ
How do I add another MLS to our account?
Email helpme@ruuster.com with the MLS name and your office and broker details. Ruuster handles the request with the MLS.
What does our broker need to provide for a new feed?
It varies by MLS, and Ruuster's team tells you what yours needs. It's often your office and participant IDs with that MLS, and the designated broker's signature on the MLS data agreement.
Can one search include listings from more than one MLS?
Yes. With two or more MLSs on your account, a search covers all of them unless you narrow it with Filter by MLS.
Some areas seem to be missing. Why?
Your feed may not cover them, or a national board feed may carry fewer details. Check the "Listing provided by" line, then email us. See My search results don't match the MLS.
Still need help? Reach out to us at helpme@ruuster.com and we'd be happy to assist!