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Support and terms

How to get help, and a summary of the terms.

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Email support@ruuster.com with the X-Request-Id (or Ruuster-Delivery-Id for a webhook), the call, and the time. Use of the API is subject to the Ruuster API Terms of Use. In short: use it for your own brokerage's business only, don't resell the data, keep lead details as protected as your CRM data, and use listing data in full compliance with your MLS's rules. The API is provided as is, without any uptime or accuracy commitment, and Ruuster may suspend keys or change, suspend or discontinue the API at any time. /status reports whether the API is up.

Where data is processed. Ruuster stores and processes API data, including data about Canadian brokerages and their leads, in the United States, where it may be accessible to courts, law enforcement and national security authorities under U.S. law.