Scope: what a key can see

Only owner and admin keys can use the API, and every one of them sees the whole brokerage: every agent, every lead, and every listing attributed to the brokerage. There's no agent-level access, and agents appear only as a directory, with no activity figures.

• Listings are attributed to your brokerage when the listing agent's MLS id is on one of your agents' Ruuster profiles. Listings from an MLS office count too, but only offices Ruuster has confirmed belong to your brokerage. matchSource on each listing says which applied, and attribution in /me shows how many of your agents have MLS ids on file. If listings are missing, ask your CSM to add your agents' MLS ids.
• Any listing, one at a time; your own leads only; bulk means your inventory. Events, the event feed and a lead's activity name every listing a lead engaged with (MLS number, MLS, address, ownedByYou), and GET /properties/{propertyId} returns any listing's details and photos by id. GET /properties/lookup resolves an MLS number to any listing in your MLSs, at the lookup limit of 20 per minute. A listing's viewers and its scope=any engagement are always your own leads, never another brokerage's audience. Every call that returns many listings (/properties, /properties/engagement) covers listings attributed to your brokerage only; nothing lists or ranks listings across an MLS.
• Site traffic (/traffic) is measured per website.
• Anything that isn't your brokerage's returns 404 not_found, the same as something that doesn't exist.
• Data never crosses brokerages. When a listing you own is viewed on another brokerage's Ruuster site, the view counts in your listing totals, but you never see who the other brokerage's visitor was.

Lead contact details. Lead email addresses and phone numbers are on by default for every brokerage. If you'd rather not receive them, ask your Ruuster CSM to turn them off. /me shows the setting as leadContactDetails. When it's off, every lead object omits email and phone; everything else works, including lookup by email or phone.